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ASCEND JET TRAVEL

ELEVATE YOUR TRAVEL EXPECTATIONS

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FAQs

Do I need to use my credits on certain Aircraft Class only?

  • You’re not locked into a certain aircraft size; you can choose from any one of the four sizes we offer (light, mid, super-mid or large cabin). When you are ready to book a trip, call us with your travel dates and preferred aircraft cabin size and we’ll take care of the rest.

How much notice do I need to give for my travel needs?

  • We require 48 Hour Notice for all “Primary Flight Service Area” – Domestic U.S. Flights.
  • For all International – “Extended Flight Service Area” Flights, including Caribbean and South America, a 96 Hour Notice is needed.
  • For Peak Day Travel – for example the holidays, we would require 96 Hour Notice.
  • There are no blackout dates or limits on the number of aircraft you can secure per day.

What’s included / not included in our pricing?

  • Positioning or ferry flight charges are included.
  • No additional fuel surcharges.
  • FET Tax, Segment Fees and International fees will be deducted from your balance separately.
  • Any miscellaneous charges like Catering, Ground Transportation or if required Aircraft Hangar Storage or Deicing is additional.

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